Common queries answered
Frequently asked Questions
Standard shipping usually takes 3-5 business days for domestic orders, while international shipping may vary based on destination and customs processing times.
Our return and exchange policy allows for returns or exchanges within 30 days of receiving your order. Items must be unused and in the same condition as received.
If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. We’ll do our best to update the address before your order ships.
You can track the status of your order by visiting the “Track Order” page on our website. Enter your order number and email address to view real-time updates on your shipment’s whereabouts.
We strive to provide excellent customer support. For any inquiries or assistance, feel free to reach out to our dedicated support team via email or phone during our business hours.
In case you accidentally entered an incorrect shipping address, please notify us immediately. While we cannot guarantee changes, we’ll do our best to assist you before your order ships.
Yes, we ship internationally to most countries around the world. Shipping times and fees may vary depending on the destination and shipping method selected during checkout.
Depending on availability and warehouse location, your items may arrive in separate packages. Rest assured, we aim to deliver all items as efficiently as possible to minimize any inconvenience.